At JEBLIYA, we strive for your complete satisfaction with our products. If for any reason you are not satisfied with your purchase, we are happy to offer you the option to return the item and receive a refund.

Returns:

• You have up to 14 days from receiving your order to request a return.
• Please contact us via E-mail to request a return.
• The returned item must be unworn, undamaged, and in its original packaging.

Refund:

• Once we receive and inspect your return, we will proceed with issuing a refund for the purchase amount.
• Please note that return shipping costs are your responsibility unless the item is defective or delivered incorrectly.

If you have any questions or concerns regarding our return and refund policy, feel free to contact us. We are always here to assist you original packaging with proof of purchase.

At JEBLIYA, we stand behind the quality of our products and strive to provide you with a satisfying shopping experience. Our warranty policy ensures that you can shop with confidence knowing that your purchase is protected.

Warranty Coverage:

• We offer a 30 day warranty on all our products, starting from the date of purchase.
• This warranty covers manufacturing defects and faults in materials or workmanship.

Exclusions:

• The warranty does not cover damage resulting from misuse, improper care, or accidents.
• Normal wear and tear, including fading, stretching, or minor cosmetic imperfections, are not covered under the warranty.

Claims Process:

• If you believe your product is covered under warranty, please contact us via E-mail with proof of purchase and a description of the issue.
• Our team will assess the claim and determine whether the issue qualifies for warranty coverage.
• If approved, we will provide instructions on how to return the item for repair, replacement, or refund, depending on the circumstances.

Your satisfaction is our priority, and we are committed to resolving any issues promptly and fairly. If you have any questions or concerns about our warranty policy, please don't hesitate to reach out to us. We are here to assist you.

At JEBLIYA, we take the security of your payment information seriously. We utilize trusted and secure payment gateways to ensure the protection of your sensitive data.

Our Commitment to Security:

• All direct payment gateways we use adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) as managed by the PCI Security Standards Council.
• PCI-DSS compliance ensures that stringent security measures are in place to safeguard your payment information.
• The PCI Security Standards Council is a collaborative effort involving leading brands such as Visa, MasterCard, American Express, and Discover, among others.
• By adhering to these industry standards, we maintain a secure environment for processing your payments, giving you peace of mind when shopping with us.

Your trust and confidence are of utmost importance to us, and we remain committed to providing you with a safe and secure shopping experience. If you have any questions or concerns regarding payment security, please feel free to contact us. We are here to assist you.

At JEBLIYA, we understand the importance of timely delivery and strive to get your order to you as quickly as possible.

Order Processing:

• Orders placed before 18:00 on a business day will be processed and shipped on the same day.
• Orders placed after 18:00 or on weekends or holidays will be processed on the next business day.

Delivery Timeframe:

• We aim to deliver your order within 1 business day after it has been processed and shipped.
• Please note that delivery times may vary depending on your location and shipping method selected during checkout.

Tracking Information:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
• You can use this tracking information to monitor the status of your delivery and estimated delivery time.

Customer Support:

• If you have any questions or concerns regarding the delivery of your order, please don't hesitate to contact our customer support team. We are here to assist you every step of the way.

At JEBLIYA, we are committed to providing you with a seamless shopping experience, and we appreciate your trust in us for your delivery needs.

Our inventory is regularly replenished. If a desired product is currently out of stock, kindly send us a message with the product name in the subject line. We'll promptly notify you when it becomes available again!